However, if your email server supports ONLY a POP3, auto account setup will create a POP3 account. More often than not, it’s caused by either a corrupted Outlook profile or a change in the data file’s location. And though an error This Internet page message might look worrying, you may be able to fix the problem.

Fixing 'Outlook Data File Cannot Be Accessed' Error on PC

Then, in the next window, make sure you're on the tab marked \"Sync and backup\". On the righthand side of the window, choose the button to \"manage backup\". In that window, ensure the \"Documents\" folder is not enabled to sync to OneDrive. You may need to move the Outlook data file back down from OneDrive. FixTechGuide login issue guide Sometimes, rather than keeping a backup it actually takes the files off your system and moves them up to the cloud.

• In this step-by-step guide, you’ll find practical methods to resolve the error and recover your data, whether you’re dealing with a corrupted file or a disconnected profile.
• That is almost definitely the problem and it's very common unfortunately.
• POP accounts store information directly on your computer in Outlook .pst files.
• The error message indicates corruption in the Outlook data (PST) file.
• This is a good solution if you think your data file might be corrupted.
• However, if your email server supports ONLY a POP3, auto account setup will create a POP3 account.
• In the Folder Pane, you might see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder.
• You will need to follow the manual steps in order to create a POP3 account.

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To make sure this is not the case, try opening Outlook and see if it found the data file. Then, in the next window, make sure you're on the tab marked "Sync and backup". On the righthand side of the window, choose the button to "manage backup".

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During the syncing process, OneDrive locks the file, which prevents Outlook from accessing it, resulting in the "Outlook data file cannot be opened" error. You can try to repair Outlook data files to fix the error. This is a good solution if you think your data file might be corrupted. MS Outlook stores all the information related to your email account both online and in a local file on your computer.

Repair Outlook Data Files (.pst and .ost)

You canuse the Inbox Repair tool (SCANPST.EXE) to diagnose and repair errors in your Outlook data file. The Inbox Repair tool checks the Outlook data files on your computer to see if they're in good shape. It can recover all the mailbox items from the corrupted file and save them to a new PST file, which you can import into your Outlook profile. It can also allow saving the recovered PST data to other file formats, like MSG, EML, HTML, RTF, and PDF.



Sometimes, data files get corrupted in a way that none of the methods above can help. This might happen due to a power failure or improper shutdown, hardware issues, or viruses and malware. This could happen if, for example, OneDrive backs up your Documents folder troubleshoot Outlook synchronizing folders error to the cloud and includes the Outlook Files folder where the file is located.