Fixing problems with directory synchronization for Microsoft 365 Microsoft 365 Enterprise Microsoft Learn

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Office 365 sync problems and login fixes

While M365 is highly stable, it’s not immune to occasional disruptions. We keep password synchronization reliable by staying proactive and making sure users know how their actions affect access across Microsoft 365 and their devices. We start by checking that Azure AD Connect is running and password sync is enabled.

Calendar Sync Issues in Outlook



We turn password sync back on by running the Entra Connect configuration wizard and picking Customize synchronization options. If a password reset in Office 365 doesn’t sync across devices, it’s usually because of incomplete synchronization, old credentials, or device caching. We tackle these by making sure the reset went through, checking Azure AD Connect, and confirming each device uses the right sign-in setup. Check that your password change actually synced between your on-premises Active Directory and Microsoft Entra ID (formerly Azure AD). If FixTechGuide login issue guide it didn’t, a few targeted checks usually restore access—no need to keep resetting your password over and over.

Proactive Services



Office 365 sync problems and login fixes

You'll also receive a mail (to the alternate email and to your admin email) from Microsoft 365 that indicates your tenant has encountered directory synchronization errors. For details see Identify directory synchronization errors in Microsoft 365. We go above and beyond the average software reseller because we built our business on trust. As active members in the IT community, we work to support our clients’ businesses and provide them with peace of mind. Our training has quick guides about what happens after you update your password.

TECHOM Systems Pty Ltd



Office 365 sync problems and login fixes

Throughout this blog, we explored the most common Office 365 problems, from login errors and Outlook crashes to update related issues and syncing troubles. You also learned simple troubleshooting steps you can try on your own, along with when it makes sense to bring Outlook data file cannot be accessed in expert help. When your business runs on office 365, even a small issue can cause big disruptions.

Microsoft 365 Admin Center Not Responding



  • We identify the issue quickly and apply tested solutions that work.
  • Reach out to us today and let us bring back the smooth, stress free experience you deserve.
  • Start by disconnecting the device from Work or School Account settings, then reconnect with the user’s updated password.
  • A trusted partner can help you avoid trial and error fixes and solve Microsoft Office issues today with speed and confidence.
  • This pops up a lot after admins reset a password in the Microsoft 365 admin center.
  • If sync keeps failing, we make sure the Microsoft Entra Connect service account has the right permissions and the server connects to the domain controller.


That’s why we have created this easy guide covering practical Office 365 problems and solutions to help you get back on track without relying on IT support every time. Let TECHOM Systems help you fix your Microsoft 365 problems quickly and professionally. Reach out today and take the pressure off your internal IT team. Our experts are ready to step in and fix what is broken so you can focus on what truly matters.





The app may have outdated cache files or your system may have pending updates. Select the icon you see on your PC from the list below, and we'll show you the steps to help get you syncing again. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Microsoft offers several built-in tools to help identify and resolve persistent issues.

Support for Office 365 Problems After Update

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