Long delay to receiving mail on Outlook 365 Windows 11 Forum

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solve Office 365 mailbox sync delays

Sometimes, Outlook sync issues can arise because of poor internet connection. If you are still facing this issue, kindly follow the solutions below to fix the sync issues in reset cached Exchange mode Outlook. If users are facing syncing issues in Outlook due to corrupt Outlook data files, they must choose a professional tool, like Shoviv OST to PST Converter Tool.



Turn off Windows Defender Security Center



It also provides the option to export the Outlook OST file into Office 365 and Live Exchange mailboxes. This software also has a splitter option to split large-sized PST files into smaller ones, helping users prevent oversized PST file issues. Outlook sync issues can be because of corrupted Outlook OST or PST files. Therefore, now we will know the steps to repair the Outlook data file. We’ve online Outlook email repair utility had sync issues with employees from time to time however, re doing the mail profile or wiping the Windows profile usually fixes it. In some cases setting up a new computer replacement was the only option to fix these odd Outlook Sync issues.



Check if two-factor authentication is turned on for your account



solve Office 365 mailbox sync delays

Once the client started using Outlook again after some time has passed the issue had come back. I ran the PSTscan tool to check for anomalies on the OST file (which it found and repaired but the issue still occurs). I’ve tried to set cache mode from 1 year all the way down to a few days.

Check Antivirus and Firewall Settings



  • I ran the PSTscan tool to check for anomalies on the OST file (which it found and repaired but the issue still occurs).
  • It is capable of automatically identifying problems with account setups, sync, and other typical mistakes.
  • Users can also try its free demo version in their system and process the first 50 items from each folder freely.
  • Outlook sync issues can be because of corrupted Outlook OST or PST files.
  • Knowing the reasons behind the Outlook sync issues will help us to fix this problem and prevent issues in communication and workflow.
  • If two-factor authentication is turned on for your account, you'll need to create an app password for that account.
  • Third-party firewalls or antivirus software might prevent you from syncing your email and calendar events.
  • However I do not use Outlook on it as much as I do on my desktop.


If you can sync your email when the firewall is turned off, you'll need to allow the FixTechGuide support for Office 365 Mail and Calendar apps through the firewall. Windows Defender Security Center is free security software that's included with Windows 10. If you haven't installed alternative security software, you should temporarily turn off Windows Defender Security Center.

Free Methods to Remove Duplicate Items in Outlook 2016



If you're using an Exchange account that requires advanced settings, you'll need to remove the account and add it again using advanced settings. To add the account using advanced settings, see Add an account using advanced setup. Knowing the reasons behind the Outlook sync issues will help us to fix this problem and prevent issues in communication and workflow. If you still can't sync your email after removing your account and adding it again, you might need to add the account using advanced setup. If I check the sync log I see a lot of sync errors for Inbox, sent items and a few other folders.
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